As the Queensland Residential Authority (RTA) is now paperless (almost), the ways you have previously lodged a bond may no longer be available to you, or your property manager/landlord.
Please note that Australian Identification is mandatory for online lodgement, and the following information provided by the RTA will detail the process, both online and with off, if required.
The step by step process provided by the RTA is detailed here:
The following details and links are from the Qld RTA’s website:
Before proceeding ensure you have 100 points of Australian or state-issued identification ready, including at least one of the following primary documents:
- Australian passport
- Australian state or territory-issued driver’s licence
- Australian birth certificate
We also recommend having a copy of the tenancy agreement available for reference, as this contains information you will need to successfully complete and submit your form.
There are four simple steps:
- Read the Terms and Conditions
- Register or log in to your QGov account
- Complete the online Bond Lodgement
- Pay the bond via credit/debit card or BPAY
To lodge a new bond online you will need to verify your digital ID through the Queensland Government’s secure QGov service. You will be prompted to log into your QGov account, or register an account if you are a new user.
You only need to verify your digital ID once to access a number of online government services through QGov.
If you are using QGov for the first time, please watch QGov’s short ‘how to’ video.
More information is available in the QGov Frequently Asked Questions.
If you are lodging a bond online for the first time, please refer to the:
- Online Bond Lodgement quick guide for tenants
- Online Bond Lodgement quick guide for property managers/owners
You can also watch a short video below on How to lodge a bond online.
If you do not have Australian issued ID, you can lodge a rental bond using the RTA’s paper-based Bond lodgement form.